Set up projects and tasks

Organize multi-step work into projects with assigned tasks and progress tracking.

Not everything fits into a single appointment. Projects group related tasks together — a renovation, an onboarding, a multi-visit job — so your team can track progress from start to finish.

Step 1 — Open Projects

In the sidebar, expand Operations and open Projects. The list shows every project with its status and completion progress.

The projects list showing active projects with progress bars

Step 2 — Create a project and add tasks

Click New Project, name it, and link it to a client if relevant. Add tasks underneath it, each with an assignee and a due date.

The new project form with tasks, assignees and due dates

Step 3 — Track progress in the report

Open the projects report to see overdue tasks, workload per staff member, and overall project completion across your business.

The projects report showing task completion and workload by staff member

What’s next